COME AND SEE WHY ENIGMA HAIR DESIGN IS THE PLACE TO BE.
We may be small but as the saying goes " All the best things come in small packages." With over 30 years of hands-on experience in the hairdressing industry we're confident you'll return to us again and again. We offer the latest services and trends using only the best products from brands we know and trust.
As you enter the salon you can leave your worries and chaos at the door. You'll be greeted as a friend by one of our long term staff members. As the air conditioning cools you down and the massage chair sends you off far away, what better than a cup of tea or real coffee to help you relax and unwind.
Our staff are always up to date with the very latest trends and have a vast amount of different tips, tricks and techniques to help make your hair looks and feels it's best.
The amazing Anti-Volume Keratin service.
Anti-Volume Keratin is a light, smooth formula which absorbs quickly leaving a silky film around the hair shaft. The treatment recovers keratin to the dry and damaged hair protecting the shafts that transform soft and silky. This process ensures a deeper treatment, enhancing the straightening effect, giving the hair shafts more durability and resistance to humidity.
Always best to buy from a trusted salon where you can get advise on the best product for you.
The new TECNI.ART range, an iconic styling range loved by professionals
What better way to style your hair to perfection with L'Oreal Professionnel Tec Ni Art products designed for the range of different styling needs.
All products are sold within the salon and when hand picked by your stylist you can trust the product is the right one for you.
Majirel and Dia Colour Range
We use Majirel which is enriched with Ionène G™ and Incell™ to strengthen and reinforce hair from the inside out giving the hair an amazing glow of natural tones.
There are limitless colour possibilities with over 150 shades of @lorealpro Majirel, plus the option to customise your look when the shade are chosen by our trained colour specialist.
Skin testing and pre colour service .
Colourstart Passport Scheme
If it’s your first time for colour with us then we feel it is imperative that we carry out a skin sensitivity test 48hrs prior to your appointment. Skin tests take no longer than 2 minutes to carry out, If you call and speak to our front of house she can book a time slot for this to be carried out .
Any colour appointments booked without skin tests, unfortunately will not be honoured.
We also have a second option which is the Colourstart Passport Scheme where clients canbuy an online skin test from uswhich can be performed at home 5 days before your hair colour appointment. This is known as the Colourstart Passport Scheme. Please read on to find out more.
Deposits and Cancelation Fees.
As the economy recovers and our business becomes busier with new clients, we are aligning ourselves with the vast majority of the Hair and Beauty industry. So going forward all new colour clients wishing to make a booking, with an end bill exceeding £175.00 will be required to pay a deposits. This deposit will be deducted from the final bill after the appointment and payment is ready to be taken.
Your deposits is fully refundable, however inline with industry protocol we reserve the right to deduct a cancellation fee from your deposit. After a cancelation fee is taken the remanding deposit balance will be refunded. ONLY to be refunded to the original payment card.
In compliance with customer law any such cancellation fees will be reflective of the losses incurred by the business where we are unable to re-sell your appointment.
OUR CANCELLATION FEES WORK ON A SLIDING SCALE AS FOLLOWS.
-Deposit of £50.00 taken for appointments where the end bill is exceeding £175.00
-Deposit of £75.00 taken for appointments where the bill is exceeding £225.00
-Cancelations made more then 48hours prior to appointment = NO CHARGE
-Cancelations made LESS THEN 48hours prior to appointment = %50 charge of the deposits already taken
-Failure to attend your appointment with no contact (No show) Your cancelation fee will equal your deposit
BY PROCEEDING TO MAKE A BOOKING YOU ARE CONFIRMING THAT YOU HAVE READ, UNDERSTOOD AND OUR AGREEING TO THESE TERMS AND CONDITIONS.
WEBSITE, ASSOCIATED LINKS AND SOCIAL MEDIA PLATFORMS.
# Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
# Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
# This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
# All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
# Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
# From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
# Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Since it is not our intention to collect personal information from children, no child specific policy is described.
If you have any questions or concerns about our privacy commitment, please e-mail us.
You should check this page from time to time to ensure that you are happy with any changes.
2.0 Relevant Legislation
The business and its website is designed to comply with the following national and international legislation concerning user privacy and data protection:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
Our compliance with the above legislation (all of which are stringent in nature) means that this site is likely to be compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation, you should contact our data protection team (details of which can be found in section 8.1 at the end) for clarification.
3.0 Personal information that this site collects, how it uses it, how it stores it and how long it is kept
We may collect the following information:
Name and title
Contact information including email address and telephone number
Demographic information such as postcode, preferences, and interests
Other information relevant to the service we are providing.
We require this information to understand your needs, provide you with a better service, keep you safe and our Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
We may use the information to customise the website according to your interests.
We may also release information relating to you to regulatory or law enforcement authorities.
3.2 How long we will keep your data
We will store your data in our database securely for 2 years. The purpose for this will be to keep in touch with you and your situation, and update our records. After this period, we will permanently and safely delete your data if we have not got an on-going relationship with you, or if you are no longer requiring our services. If you want us to delete your data before this period, you may request for us to do this and your data will be permanently deleted from our database.
4.0 Email Newsletter
We may use an email newsletter to help us maintain an effective communication line with you.
To subscribe to our newsletter emails, you will be required to provide your email address. We will use your email address to keep you informed of the latest news. If you no longer wish to receive this information, unsubscribe links are provided in every email.
5.0 Securing your data
We are committed to ensuring that your information is secure. In order to prevent the loss, misuse, alteration or unauthorised access of your personal information, we have put in place suitable technical and organisational precautions to safeguard and secure the information we collect. All the personal information you provide is stored on secure servers.
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance.
The list below describes the cookies we use on this site and what we use them for. Currently we operate an ‘explicit consent’ policy which means that you have the option to consent to cookie usage when you first visit our site, by ticking an ‘opt in’ box. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari.)
6.1 How to disable Cookies/ Opt out
All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
6.2 First Party Cookies
These are cookies that are set by this website directly.
You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
Google are based in the USA and are EU-U.S Privacy Shield compliant.
6.3 Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site which allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter, Facebook, Xing and Google+. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.
You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
6.4 Session Cookies
We use a session cookie to remember your log-in details for you. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken, including the ability to log-in.
6.5 Flash Cookies
Flash cookies may be used to store user preferences for media player functionality and without them some flash content may not render correctly.
6.6 Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
7.0 Controlling and retaining your personal information
We will continue to hold your data with the view to providing future services to you.
We will not sell, distribute or lease your personal information to third parties unless we have your consent or are required by law.
7.1 Your rights
You have the right to ask for a copy of the personal information held about you by us, and the right to ask us to correct any inaccuracies in that information, including deletion. You also have the right to withdraw your consent to your personal information being collected, as well as the right to object to us processing your data at the first point of our contact with you (usually via email).
To send a request in relation to any of these rights or lodge a complaint about the way in which we are handling your data, please submit a written request using the contact details found on our website.
Further details about these rights are outlined below.
7.2 Right to a Subject Access Request
You have the right to get a copy of the information which we hold about you, under the General Data Protection Regulations (GDPR) 2018. This is known as a subject access request (SAR).
If you would like a copy of the information we hold on you please email us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.
7.3 Right to complain
If you feel that there is a problem with the way we are handling your data, and you cannot resolve this issue with us directly, then you have a right to contact and complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
8.0 Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of our third party data processor, i.e. Google Analytics, to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.